Privacy Policy

1. Information We Collect

MerLeaux Aesthetics and Wellness Serenity Med Spa ("MerLeaux," "we," "us," or "our") collects information you provide directly to us, such as when you book a consultation, fill out a contact form, or sign up for our newsletter. This may include your name, email address, phone number, and any health-related information you choose to share.

2. How We Use Your Information

We use the information we collect to:

• Schedule and manage appointments
• Communicate with you about services, promotions, and updates
• Send SMS/text message communications you have opted into
• Improve our website and services
• Comply with applicable laws and regulations

3. SMS / Text Message Communications

By providing your mobile phone number and opting in, you consent to receive SMS and MMS messages from MerLeaux, including appointment reminders, promotional offers, referral updates, and general service communications. Message frequency varies. Message and data rates may apply.

To opt out: Reply STOP to any text message at any time. To get help, reply HELP or call 228-265-3204.

We do not sell, share, or rent your mobile phone number to third parties for their marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Your consent to receive SMS messages is not a condition of any purchase.

For full details on SMS terms, see our Terms of Service.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential. All categories of information, including SMS opt-in data and consent, will not be shared with any third party.

5. Medical Information

Any health or medical information you share with us is treated with the highest level of confidentiality and is used solely to provide you with appropriate care and services. We comply with all applicable healthcare privacy regulations.

6. Cookies & Analytics

Our website uses cookies and Google Analytics (GA4) to understand how visitors interact with our site. This data is aggregated and anonymous. You may disable cookies in your browser settings at any time.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

8. Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us at the information below.

9. Contact Us

If you have questions about this Privacy Policy, please contact us: